“Neither we are satisfied nor they”-users and provider’s perspective: a qualitative study of maternity care in secondary level public health facilities, Uttar Pradesh, India
Author:
Publisher
Springer Science and Business Media LLC
Subject
Health Policy
Link
http://link.springer.com/content/pdf/10.1186/s12913-015-1077-8.pdf
Reference44 articles.
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3. Das JK, Kumar R, Salam RA, Lassi ZS, Bhutta ZA. Evidence from facility level inputs to improve quality of care for maternal and newborn health: Interventions and findings. Reprod Health J. 2014;11 Suppl 2:S4.
4. Akin J, Hutchison P. Health care facility choice and the phenomenon of by passing. Health Policy Plan. 1999;14:135–51.
5. Andaleeb SS. Service quality perceptions and patient satisfaction: A study of hospitals in a developing country. Soc Sci Med. 2001;52:1359–70.
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