A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study-Reference-Cited by-同舟云学术

A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study

Published:2018-02-05 Issue:1 Volume:18 Page:
ISSN:1472-6963
Container-title:BMC Health Services Research
language:en
Short-container-title:BMC Health Serv Res

Author:

Emmert Martin^ORCID,Meszmer Nina,Schlesinger Mark

Funder

The Commonwealth Fund

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Link

http://link.springer.com/content/pdf/10.1186/s12913-018-2886-3.pdf

Reference43 articles.

1. Emmert M, Meier F, Heider A-K, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy. 2014;118(1):66–73.

2. Gao GG, McCullough JS, Agarwal R, Jha AK. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012;14(1):e38.

3. López A, Detz A, Ratanawongsa N, Sarkar U. What patients say about their doctors online: a qualitative content analysis. J Gen Intern Med. 2012:1–8.

4. Reimann S, Strech D. The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites. BMC Health Serv Res. 2010;10(1):332.

5. Emmert M, Meier F. An analysis of online evaluations on a physician rating website: evidence from a German public reporting instrument. J Med Internet Res. 2013;15(8):e157.

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