The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente

Author:

Otte-Trojel Terese,Rundall Thomas G.,de Bont Antoinette,van de Klundert Joris,Reed Mary E.

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference57 articles.

1. Robert Wood Johnson Foundation. Aligning forces for quality. Lessons learned. The value of personal health records and web portals to engage consumers and improve quality. 2012. http://www.rwjf.org/content/dam/farm/reports/issue_briefs/2012/rwjf400251 . Accessed 11 Sep 2014).

2. Bates DW, Wells S. Personal health records and health care utilization. JAMA. 2012;308(19):2034–6.

3. Walters B, Barnard D, Paris S. Patient portals” and “E‐Visits. J Ambul Care Manage. 2006;29(3):222–4.

4. Goldzweig CL, Orshansky G, Paige NM, Towfigh AA, Haggstrom DA, Miake-Lye I, et al. Electronic patient portals: evidence on health outcomes, satisfaction, efficiency, and attitudes: a systematic review. Ann Intern Med. 2013;159(10):677–87.

5. Emont S. Measuring the impact of patient portals: What the literature tells us. 2011. http://www.chcf.org/~/media/MEDIA%20LIBRARY%20Files/PDF/PDF%20M/PDF%20MeasuringImpactPatientPortals.pdf . Accessed Sept 11, 2014.

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