Responsible coordination of municipal health and care services for individuals with serious mental illness: a participatory qualitative study with service users and professionals

Author:

Skjærpe Jorunn Nærland,Iakovleva Tatiana Aleksandrovna,Storm Marianne

Abstract

Abstract Background Care coordination is crucial to ensure the health of individuals with serious mental illness. The aim of this study was to describe and analyze an inclusive innovation process for coordinating municipal health and care services for individuals with serious mental illness. Methods We conducted café dialogues with professionals and service users with serious mental illness. The café dialogues engaged participants in conversation and knowledge exchange about care coordination, adressing topics of efficiency, challenges, and improvement. We used a responsible innovation framework to analyze the innovation process. Results Responsible coordination requires promoting service users’ health and ensuring communication and mutual awareness between professionals. Individual-level factors supporting responsible coordination included service users knowing their assigned professionals, personalized healthcare services, and access to meaningful activities. Provider-level factors included effective coordination routines, communication, information exchange, and professional familiarity. Results reflect professionals’ and service users’ perspectives on efficient care coordination, existing challenges, and measures to improve care coordination. Conclusion Café dialogues are an inclusive, participatory method that can produce insights into the responsible coordination of municipal health and care services for individuals with serious mental illness. The responsible innovation framework is helpful in identifying care coordination challenges and measures for responsible coordination.

Funder

University of Stavanger & Stavanger University Hospital

Publisher

Springer Science and Business Media LLC

Reference72 articles.

1. World Health Organization. World mental health report: transforming mental health for all [Internet]. Geneva: World Health Organization. 2022. [Accessed July 20, 2023]. https://iris.who.int/bitstream/handle/10665/356119/9789240049338-eng.pdf?sequence=1

2. Norwegian Institute of Public Health. Public Health Report: Health Status in Norway 2023 [Internet]. Oslo: Norwegian Institute of Public Health. 2023. Norwegian. [Accessed Januar 8, 2023]. https://www.fhi.no/he/folkehelserapporten/psykisk-helse/psykiske-lidelser-voksne/?term=

3. Storm M, Fortuna KL, Gill EA, Pincus HA, Bruce ML, Bartels SJ. Coordination of services for people with serious mental illness and general medical conditions: perspectives from rural northeastern United States. Psychiatr Rehabil J. 2020;43(3):234–43. https://doi.org/10.1037/prj0000404.

4. Storm M, Husebø AML, Thomas EC, Elwyn G, Zisman-Ilani Y. Coordinating mental health services for people with serious mental illness: a scoping review of transitions from psychiatric hospital to community. Adm Policy Ment Health. 2019;46(3):352–67. https://doi.org/10.1007/s10488-018-00918-7.

5. SAMHSA’s National Registry of Evidence-Based Programs and Practices. Behind the term: Serious mental illness [Internet]. Prepared in 2016 by Development Services Group, Inc., under contract no. HHSS 2832 0120 0037i/HHSS 2834 2002T. Rockville: Development Services Group. 2016. [Accessed January 10, 2024]. https://www.ahrq.gov/sites/default/files/publications/files/ccm_atlas.pdf.

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3