Revolutionizing Organizations by Technological Innovations in HR

Abstract

Ever rising performance is the key for having sustainable existence of any organization in current era of competition. Organizations can achieve this objective by continuously encouraging for betterment of their human capital. Diversity, equity, inclusion and belongingness are basic components the organizations should address to display their uniqueness. Today, continuous advancement in technology of all kinds and in all functions of management is observed prominently. HR departments should not remain aloof. Accordingly, HR officials have begun focusing on the talent strategies to ensure positive results. The constructive HR transformation leads to value addition in terms of acquisition and retainment of talent and expertise. Transformation in HR is essential as it enhances potentials of employees and assures satisfaction of stakeholders. The technology in HR redefines basic HR functions like recruitment, talent management, compliance redressal, compensation, performance management, employee engagement, etc. Emerging technologies like Artificial Intelligence (AI), Machine Learning (ML) and Robotics are useful for, business intelligence, people analytics, and automation in the HR functions. Thus, in addition to performing basic functions, technology drives value from talent. The objective of this study is to understand AI and other technologies and to investigate the areas of their application in HR practices. Further attempts are made to identify views of organizational representatives with respect to technology and innovations in HR. A survey among HR professionals and employees was conducted to validate the study. They represented few small-scale organizations working in Sangli District of Maharashtra State working in food processing, textile, manufacturing and service sector units (like, banking, communication, education and health). The results of this study highlight on the need of implementing suitable technology to ensure effective use of all resources in general and human resource in particular so that organizations can put themselves ahead of their competitors.