Forms and Frames: Mind, Morality, and Trust in Robots across Prototypical Interactions

Author:

Banks Jaime1ORCID,Koban Kevin1ORCID,Chauveau Philippe1ORCID

Affiliation:

1. Texas Tech University

Abstract

People often engage human-interaction schemas in human-robot interactions, so notions of prototypicality are useful in examining how interactions’ formal features shape perceptions of social robots. We argue for a typology of three higher-order interaction forms (social, task, play) comprising identifiable-but-variable patterns in agents, content, structures, outcomes, context, norms. From that ground, we examined whether participants’ judgments about a social robot (mind, morality, and trust perceptions) differed across prototypical interactions. Findings indicate interaction forms somewhat influence trust but not mind or morality evaluations. However, how participants perceived interactions (independent of form) were more impactful. In particular, perceived task interactions fostered functional trust, while perceived play interactions fostered moral trust and attitude shift over time. Hence, prototypicality in interactions should not consider formal properties alone but must also consider how people perceive interactions according to prototypical frames.

Publisher

Nicholson School of Communication, UCF

Subject

Pulmonary and Respiratory Medicine,Pediatrics, Perinatology, and Child Health

Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. It feels, therefore it is: Associations between mind perception and mind ascription for social robots;Computers in Human Behavior;2024-04

2. People Dynamically Update Trust When Interactively Teaching Robots;Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction;2023-03-13

3. Framing the Psycho-Social and Cultural Aspects of Human-Machine Communication;Human-Machine Communication;2022

4. The Role of Vidura Chatbot in the Diffusion of KnowCOVID-19 Gateway;Human-Machine Communication;2021-10-01

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