The Challenges of Adopting E-Governance in Iraq

Abstract

One of the most important technology applications to monitor the effectiveness of e-government services in the current era is e-governance. E-governance monitors the quality of government services, the exchange of information, and the efficiency of institutional communications within the digital environment. The current paper aims to analyze the main challenges faced by adopting e-governance in Iraq as a developing country by analyzing the organization's potential strengths and possible weaknesses in addition to the opportunities and threats for adopting e-governance through using SWOT (Strengths, Weaknesses, Opportunities, and Threats analysis), and to evaluate main four aspects (politic, society, economy, and technology) of adopting the e-governance in digital environment through using PEST (Political, Economic, Socio-cultural and Technological analysis). The researchers find that the governmental organizations in Iraq are using the services of the Internet such as websites, social media site, and blogs to supply citizens with governmental services, but there is a huge gap among the four different aspects. The researchers conclude that the weaknesses of the e-governance applications adopted in Iraq should be recognized, the current threats must be eliminated, and practical solutions should be found to reduce the gap among the four aspects.