A Study on the Internal Logic and Governance Effectiveness of Platform-Based Organizations from the Perspective of Digital Governance

Abstract

Abstract This paper first constructs a basic framework for digital governance of platform-type organizations and explores the application of digital governance of platform-type organizations and the social governance process from the three dimensions of the logic of efficiency, the logic of legitimacy, and the logic of social relations. Then, the driving elements of digital governance of platform-based organizations are studied using the fsQCA method and QCA analysis, and the influence of social synergy and people’s participation on the effectiveness of digital governance of platform-based organizations is analyzed. The results show that attention allocation, social governance resources, digital governance capacity, social digital environment, cultural openness, peer competition pressure, and innovation environment need to reach at least 94.5%, 79.53%, 75.4%, 81.5%, 77.5%, 78.35%, and 78.33% of the social governance quality bottleneck level, respectively. This research paper explores the drivers and influencers of platform governance performance, which helps to identify the patterns of platform operations.