A study of project managers’ choice on key methods, tools and techniques in managing engineering projects

Abstract

Abstract There is no doubt that each project manager uses different methodologies, methods, tools and techniques (MMTTs) while dealing with constant pressure to deliver results in a complex and changing environment, where complexity and stakeholders’ expectations are continually growing. This article presents results from the study about project managers’ choice on artefacts that they frequently use in their regular work. This study was conducted within the context of selected environment (one country and one sector of engineering projects), but designed methodology and results might also be significant for a wider audience. The results were based on the feedback that were received from 31 project management (PM) professionals gathered in the form of a structured questionnaire, followed by an interview with three PM experts for validation. The results confirmed a variety of PM artefacts in use and provided their ranking by perceived usefulness. The additional results indicated correlation between PM success and usage of MMTTs, as perceived by project managers. This study also resulted in several interesting findings, such as popularity and usefulness of artefacts, rigidity of PM processes, and maturity of PM organizations, about the topic. Despite of rather small sample taken from one country's environment, the results could serve as a solid information for moving ahead, while considering the significance of PM artefacts, as well as for their further development. The key findings are also messages to PM professionals to consider whether they use available and appropriate PM artefacts and is there a room for more efficient and effective usage.