1. Backhaus, K., Erichson, B., Plinke, W., Weiber R. (2003). Multivariate Analysemethoden. Berlin: Springer.
2. Bąkowska, J. (2013). Managing Generation Y Employees in an International Company. Working Papaers in Management, Finance and Economics, No. 1 [14] 2013.
3. Belleau, B.D., Summers, T.A., Xu, Y., Pinel, R. (2007). Theory of reasoned action: purchase intention of young consumers. Clothing and Textiles Research Journal, 25 (3), 244–257. DOI: 10.1177/0887302X07302768.10.1177/0887302X07302768
4. Biesok, G., Wyród-Wróbel, J. (2016). Modele satysfakcji klienta. Warszawa: Difin.
5. Byrne, B.M. (2001). Structural Equation Modelling with AMOS. Basic Concepts, Applications, and Programming. New York–London: Routledge Taylor & Francis Group.