Local Citizens Influence on the Company’s CSR Communication

Author:

Zieita Younes1,Chenag Samiha2

Affiliation:

1. 8 Mai 1945 University of Guelma , Faculty of Humanities and Social Sciences , Algeria

2. Manouba University , High Business School , Tunisia

Abstract

Abstract According to Stakeholders Theory, we believe that the companies’ will to communicate about their Corporate Social Responsibility (CSR) actions, can be fed by their stakeholders’ influence. Hence, we aim through this study to know the extent to which the local citizens of Annaba, as external stakeholders, influence Fertial’s CSR communication. To fulfil this purpose, we have used an online survey in order to collect quantitative data from residents of Annaba. Results show that locals have high expectations regarding Fertial’s environmental and social information. Nevertheless, they do not have serious influence on Fertial’s CSR communication, because they do not exert impactful pressures to incite this company to communicate more about its CSR engagements.

Publisher

Walter de Gruyter GmbH

Subject

Industrial and Manufacturing Engineering

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