1. Operations versus strategy-trading tomorrow for today. In: Harvard Business Review;Banks,1979
2. Tearing up the Jack Welch playbook. In: Fortune;Betsy,2006
3. The New Performance Challenge: Measuring, Operations for World-Class competition;Dixon,1990
4. Beating the Competition;Goldraff,1986
5. Innovations in Performance Measurement: Trends and Research Implications;Ittner;Journal of Management Accounting Research,1998