Emotional intelligence – a Romanian qualitative study

Abstract

Abstract The following research questions will be answered in this article: Can emotional intelligence be implemented in our professional life? In what way can emotional intelligence have a beneficial effect on the business performance of the company? An extensive explanation of the concept, courtesy of the authors who have treated the subject and helped explain emotional intelligence in key words, is provided throughout the paper. The practical part consists in a qualitative study using the individual interview method. The reference group is represented by 22 individuals who have managerial positions within the Romanian branch of a multinational consulting company and who, by definition, are associated with this theme. Finally, by analyzing the interviews, a clear result was provided which demonstrated that a proper employee-employer relationship basing itself on a high emotional intelligence level has a positive influence on the efficiency of the workforce.