1. L. E. Basovskii, Quality Management. Guidebook (Infra-M, Moscow, 2007).
2. Russian Standard GOST R ISO 9000–2015. Quality Management Systems. Fundamentals and Vocabulary.
3. V. M. Mishin, Quality Management. Guidebook, 2nd ed. (Unity-Dana, Moscow, 2007).
4. T. A. Salimova, Quality Management (Omega-L, Moscow, 2007).
5. M. G. Mironov, Quality Management. Guidebook (TK Welby, Prospect, Moscow, 2006).