1. Alavi, M., and Leidner, D.E. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25, 1 (2001), 107-136.
2. Alavi, M., and Tiwana, A. Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society for Information Science & Technology, 53, 12 (2002), 1029-1037.
3. Benbasat, I.; Goldstein, D.K.; and Mead, M. The case research strategy in studies of information systems. MIS Quarterly, 11, 3 (1987), 369-386.
4. Brown, N. Telemedicine coming of age. Telemedicine Information Exchange, 2002 (available at trc.telemed.org/telemedicine/primer.asp).
5. Calton, J.M., and Payne, S.L. Coping with paradox: Multistakeholder learning dialogue as a pluralist sensemaking process for addressing messy problems. Business & Society, 42, 1 (2003), 7-43.