An Empirical Investigation of Third-Party Seller Rating Systems in E-Commerce: The Case of buySAFE

Author:

Clemons Eric K.1

Affiliation:

1. a The Wharton School, University of Pennsylvania

Publisher

Informa UK Limited

Subject

Information Systems and Management,Management Science and Operations Research,Computer Science Applications,Management Information Systems

Reference24 articles.

1. Akerlof, G.A. The market for "lemons": Quality uncertainty and the market mechanism. Quarterly Journal of Economics, 84, 3 (1970), 488-500.

2. Alchian, A.A., and Demsetz, H. Production, information costs, and economic organization. American Economic Review, 62, 5 (1972), 777-795.

3. Bakos, Y., and Dellarocas, C. Online reputation and litigation as mechanisms for quality assurance: Strategic implications for profits and efficiency. Working Paper, Decisions and Information Technologies Department, R.H. Smith School of Business, University of Maryland, College Park, July 2005.

4. Cabral, L., and Hortacsu, A. The dynamics of seller reputation: Theory and evidence from eBay. Working Paper, Stern School of Business, New York University, 2005.

5. Chao, L. What happens when an eBay steal is a fake. Wall Street Journal (June 29, 2006), D1.

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