Customer Satisfaction and Loyalty in E-Markets: A PLS Path Modeling Approach
Author:
Affiliation:
1. a LeBow College of Business, Drexel University, Philadelphia, PA
Publisher
Informa UK Limited
Subject
Marketing
Link
https://www.tandfonline.com/doi/pdf/10.2753/MTP1069-6679190207
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5. External Search Effort: An Investigation Across Several Product Categories;Sharon Beatty;Journal of Consumer Research,1987
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