Customers' Relationship with the Service Firm and Its Sales Personnel: Does Gender Matter?
Author:
Affiliation:
1. a Sam M. Walton College of Business, University of Arkansas, Fayetteville, AR
2. b Coles College of Business, Kennesaw State University, Kennesaw, GA
Publisher
Informa UK Limited
Subject
Marketing
Link
https://www.tandfonline.com/doi/pdf/10.2753/MTP1069-6679190306
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4. The Relationship of Facets of Salesperson Job Satisfaction with Affective Organizational Commitment;James Boles;Journal of Business and Industrial Marketing,2007
5. Social Influence as a Function of Attempted and Implied Usurpation of Choice;James Brehm;Journal of Personality and Social Psychology,1966
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