Praise in Public, Criticize in Private? An Assessment of Performance Feedback Transparency in a Classroom Setting

Author:

Seevers Matthew T.1,Rowe William J.2,Skinner Steven J.3

Affiliation:

1. a College of Business, Creighton University, Omaha, NE

2. b College of Business, East Carolina University, Greenville

3. c Gatton College of Business and Economics, University of Kentucky, Lexington, KY

Publisher

Informa UK Limited

Subject

Education

Reference64 articles.

1. Instructor Feedback: How Much Do Students Really Want?;David Ackerman;Journal of Marketing Education,2010

2. Measuring Customer Satisfaction in Higher Education;Susan Aldridge;Quality Assurance in Education,1998

3. Effects of Knowledge of Performance: A Survey and Tentative Theoretical Formulation;R. Ammons;Journal of General Psychology,1956

4. Perspectives on Behavior-Based Versus Outcome-Based Salesforce Control Systems;Erin Anderson;Journal of Marketing,1987

5. Measuring Student Expectations and Their Effects on Satisfaction: The Importance of Managing Student Expectations;Sara Appleton-Knapp;Journal of Marketing Education,2006

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