Assurance Seals, On-Line Customer Satisfaction, and Repurchase Intention
Author:
Affiliation:
1. a School of Management, State University of New York at Buffalo
2. b Lubar School of Business, University of Wisconsin, Milwaukee
Publisher
Informa UK Limited
Subject
Economics and Econometrics,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.2753/JEC1086-4415140302
Reference56 articles.
1. The antecedents and consequences of customer satisfaction for firms;E. Anderson;Marketing Science,1993
2. Perceived relative attractiveness today and tomorrow as predictors of future repurchase intention;T. Andreassen;Journal of Services Research,1999
3. Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior;S. Ba;MIS Quarterly,2002
4. An interdisciplinary perspective on IT services management and services science;I. Bardhan;Journal of Management Information Systems,2010
5. An empirical investigation of decisionmaking satisfaction in Web-based decision support systems;P. Bharati;Decision Support Systems,2004
Cited by 51 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Avoiding Imprudent Commitments to Fast Dispatch: The Influence of Platform-Issued Quick-Seller Certificates on Postpurchase Behavior;International Journal of Electronic Commerce;2024-06-19
2. Exploring the User Adoption Mechanism of Green Transportation Services in the Context of the Electricity–Carbon Market Synergy;Energies;2024-01-04
3. Web Seal Image Analysis for Evaluating User Trust and Privacy Protection;2023 Seventh International Conference on Image Information Processing (ICIIP);2023-11-22
4. Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience;International Journal of Quality & Reliability Management;2023-09-14
5. Analysis of The Factors Influencing Electronic Wallet User Satisfaction Based on The Self-Awareness;2023 International Seminar on Intelligent Technology and Its Applications (ISITIA);2023-07-26
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3