1. Factors influencing the use of performance data to improve municipal services: Evidence from the North Carolina benchmarking project;D. Ammons;Public Administration Review,2008
2. Managing for results in six states: A decade of progress demonstrates that leadership matters;M. Aristigueta;Public Performance & Management Review,2011
3. The mandate to measure;K. Barrett;Governing,2008
4. Note critiche e metodologiche sulla progettazione dei sistemi di programmazione e controllo nell'azienda "Regione." Riflessioni alla luce del caso "Regione Sicilia" [Methodological notes and critical issues on the design of planning and control systems in regional administrations: The case of Sicily];C. Bianchi;Azienda Pubblica,2007