Use of a contact center telephone helpline in rheumatology outpatient management: A five-year experience analysis and patients’ perception-Reference-Cited by-同舟云学术

Use of a contact center telephone helpline in rheumatology outpatient management: A five-year experience analysis and patients’ perception

Published:2013-10-21 Issue:4 Volume:24 Page:585-589
ISSN:1439-7595
Container-title:Modern Rheumatology
language:en
Short-container-title:Modern Rheumatology

Author:

Scrivo Rossana¹,Priori Roberta¹,Coppola Mariateresa¹,Minniti Antonina¹,Brandt Jessica²,Picarelli Giovanna¹,Cruciani Valentina³,Luzi Paolo³,Valesini Guido¹

Affiliation:

1. Dipartimento di Medicina Interna e Specialità Mediche, Reumatologia, Sapienza Università di Roma, Rome, Italy

2. Department of Environmental Health Sciences, Johns Hopkins Bloomberg School of Public Health, Baltimore, U.S.A.

3. Contact Center Close to Care© TOPS, Rome, Italy

Publisher

Oxford University Press (OUP)

Subject

Rheumatology

Link

https://www.tandfonline.com/doi/pdf/10.3109/14397595.2013.844396

Reference19 articles.

1. Telephone Advice

2. Setting up a helpline on heart disease

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Are We Adequately Measuring Patient Satisfaction with Telemedicine? A Systematic Review with a Meta-Analysis;Telemedicine and e-Health;2024-06-01

2. Characteristics of Gamblers Who Use the French National Problem Gambling Helpline and Real-Time Chat Facility: Longitudinal Observational Study;JMIR Formative Research;2020-05-20

3. Callers' perceptions of their contact with a rheumatology telephone helpline;Musculoskeletal Care;2018-11-23

4. Efficacy of a “contact center-based communication” in optimizing the care of inflammatory bowel diseases;Digestive and Liver Disease;2016-08

5. Clinical Trials Perception in Rheumatology Patients: Experience from a Single Rheumatology Tertiary Center;The Journal of Rheumatology;2015-04-01