Health centres' view of the services provided by a university hospital laboratory: Use of satisfaction surveys
Author:
Affiliation:
1. Laboratory, Oulu University Hospital
2. Department of Clinical Chemistry, University of Oulu, Oulu, Finland
Publisher
Informa UK Limited
Subject
Public Health, Environmental and Occupational Health
Link
https://www.tandfonline.com/doi/pdf/10.3109/02813431003672594
Reference17 articles.
1. Developing and Testing Changes in Delivery of Care
2. Educating physicians for systems-based practice
3. The increasing importance of patient surveys
4. Satisfaction surveys: do we really need new questionnaires?
5. Can patients assess the quality of health care?
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1. Patients’ (Clients) Satisfaction with Medical Laboratory Services Contributes to Health and Quality Improvement;Healthcare Access [Working Title];2021-08-19
2. Service quality framework for clinical laboratories;International Journal of Health Care Quality Assurance;2015-05-11
3. Quality assurance of laboratory work and clinical use of laboratory tests in general practice in Norway: A survey;Scandinavian Journal of Primary Health Care;2011-07-11
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