Emotional labour: learning from the past, understanding the present
Author:
Affiliation:
1. Senior Nurse, Acute Medical Unit, James Cook University Hospital, South Tees Hospitals NHS Foundation Trust
Publisher
Mark Allen Group
Subject
General Nursing
Link
http://www.magonlinelibrary.com/doi/pdf/10.12968/bjon.2017.26.19.1070
Reference50 articles.
1. Abel-Smith B. A history of the nursing profession. Heinemann Educational Publishers: London; 1960
2. The introduction of modern matrons and the relevance of emotional labour to understanding their roles: developing personal authority in clinical leadership
3. Bach S, Kessler I. The modernisation of the public services and employee relations: targeted change. Basingstoke: Palgrave Macmillan; 2011
4. Who cares? Offering emotion work as a 'gift' in the nursing labour process
5. Fundamental Patterns of Knowing in Nursing
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