Effect of patient centredness on health service experience: Mediation of patient satisfaction-Reference-Cited by-同舟云学术

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Effect of patient centredness on health service experience: Mediation of patient satisfaction

Published:2017-12-02 Issue:12 Volume:23 Page:591-600
ISSN:1358-0574
Container-title:British Journal of Healthcare Management
language:en
Short-container-title:British Journal of Healthcare Management

Author:

Thomas Bejoy John¹,JayaKumar David Sam²,G Suganya³

Affiliation:

1. Associate Professor, Rajagiri Centre for Business Studies, Kerala, India

2. Assistant Professor, Jamal institute of Management Studies, Jamal Mohamed College, Tamil Nadu, India

3. Research Scholar, Jamal institute of Management Studies, Jamal Mohamed College, Tamil Nadu

Publisher

Mark Allen Group

Subject

Health Policy,Leadership and Management

Link

http://www.magonlinelibrary.com/doi/pdf/10.12968/bjhc.2017.23.12.591

Reference52 articles.

1. Examining the Role of Patient Experience Surveys in Measuring Health Care Quality

2. Patients' Perception of Hospital Care in the United States

3. Using satisfaction to measure the quality of palliative care: a review of the literature

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