Can a simulated window improve the ward environment? A survey of patient, carer and staff perspectives

Abstract

Background/Aims Simulated windows displaying images of the outside world can help to reduce emotional stress. This study investigated the effect of a simulated window on perceptions of the environment in a hospital ward among patients, family members, nurses and doctors. Methods A total of 48 participants (12 patients, 12 family members, 12 doctors and 12 nurses) were recruited from a four-bed patient room in a neurological ward in Japan. A 12-item questionnaire was administered, with participants rating their agreement with 11 statements about the room's simulated window on a 5-point Likert scale. The final item was a free-text question. Data were analysed using descriptive statistics. Results The majority of questionnaire items had average scores of 3–4, indicating neutral to moderately positive views of the simulated window. The majority of participants agreed that the window provided visual stimulation, but many did not see the benefits for communication or stress reduction. Qualitative feedback noted that they would prefer a simulated window that allowed patients to choose the image. Conclusions The simulated window was generally viewed positively or neutrally across participant groups, with feedback noting improvements to the technology that would lead to a better experience.