The importance of language in maternity services

Abstract

An essential element of communication in maternity services is the use of language. This article will examine three key themes in the use of language: medical jargon, emotive language and those for whom English is not a first language. Medical jargon detracts from patient autonomy, and emotive language can influence women's mindset and experience both positively and negatively. When English is not an individual's first language, women feel defenceless and lack understanding. This can be mitigated by the use of an interpreter; however, their misuse, or a health professional's inexperience in using them, can limit their effectiveness.