Active listening, part one: how and where
Author:
Affiliation:
1. Independent Nursing and Educational Consultant, Kent
2. Hospital Director, Benenden Hospital Trust
Publisher
Mark Allen Group
Link
http://www.magonlinelibrary.com/doi/pdf/10.12968/jokc.2018.3.2.126
Reference5 articles.
1. Communication at the heart of leadership: the seven Cs
2. Hoppe MH. Active listening: improve your ability to listen and lead. North Carolina: Centre for Creative Leadership; 2006
3. Mehrabian A. Nonverbal communication. Chicago (IL): Aldine-Atherton; 1972
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