Interacting with Large Language Models: A Case Study on AI-Aided Brainstorming for Guesstimation Problems

Abstract

Designing cooperative AI-systems that do not automate tasks but rather aid human cognition is challenging and requires human-centered design approaches. Here, we introduce AI-aided brainstorming for solving guesstimation problems, i.e. estimating quantities from incomplete information, as a testbed for human-AI interaction with large language models (LLMs). In a think-aloud study, we found that humans decompose guesstimation questions into sub-questions and often replace them with semantically related ones. If they fail to brainstorm related questions, they often get stuck and do not find a solution. Therefore, to support this brainstorming process, we prompted a large language model (GPT-3) with successful replacements from our think-aloud data. In follow-up studies, we tested whether the availability of this tool improves participants’ answers. While the tool successfully produced human-like suggestions, participants were reluctant to use it. From our findings, we conclude that for human-AI interaction with LLMs to be successful AI-systems must complement rather than mimic a user’s associations.