Client satisfaction on Emergency department services and quality of emergency medical care in Ethiopia: A systematic review

Author:

Gebru Addis Adera123,Mosadeghrad Ali Mohammad4,Sari Ali Akbari3,Tafesse Tadesse Bekele5,Kahsay Woldegebriel Gebreegziabher6

Affiliation:

1. Department of Health Management and Economics, School of Public Health, International Campus, Tehran University of Medical Sciences, Tehran, Iran

2. Department of Nursing, Faculty of Health Sciences, Woldia University, Woldia, Ethiopia

3. Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran

4. Department of Health Management and Economics, School of Public Health, Health Information Management Research Center, Tehran University of Medical Sciences, Tehran, Iran

5. School of Pharmacy, College of Health and Medical Sciences, Haramaya University, Harar, Ethiopia

6. Departement of Midwifery, College Medicine of Health Sciences, Adigrat University, Adigrat, Ethiopia

Publisher

IOS Press

Subject

General Medicine,Immunology,Immunology and Allergy

Reference25 articles.

1. R. Ullman, J. Block and W.C. Stratmann, An emergency room’s patients: Their characteristics and utilization of hospital services, Medical Care 13(12) (1975), 1011–1020.

2. Uncovering factors affecting use of the emergency department for less urgent health problems in Urban and rural areas;Hodgins;CJNR,2007

3. Communication behaviors predict patient satisfaction, physical health status, and mental health status for active duty Army Soldiers and their family members: important considerations when implementing the patient-centered medical home;Moore;Journal Natl Black Nurses Assoc,2013

4. Patients provide recommendations for improving patients satisfaction;Moore;AMSUS The society of Federal Health Professional,2016

5. Patient characteristics and quality dimensions related to patient satisfaction;Rahmqvist;International Journal Quality Health Care,2010

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