Data-Driven Modeling of Complex Business Process in Heterogeneous Environment of Healthcare Organization with Health Information Systems

Abstract

Business process modeling aims to construct digital representations of processes being executed in the company. However, models derived from the event logs of their execution tend to overcomplicate the desired representation, making them difficult to apply. The most accurate recovery of the business process model requires a comprehensive study of the various artifacts stored in the company’s information system. This paper, however, aims to explore the possibility to automatically obtain the most accurate model of business process, using mutual optimization of models recovered from a set of event logs. Further, the obtained models are executed in multi-agent simulation model of company, and the resulting event logs are examined to determine patterns that are specific to distinct employees and those that generally characterize business process.