Conception and Development of a Targeted Alert System: Multisystem Considerations

Abstract

Alerting systems have a strong potential to improve quality of care in hospital by ensuring that clinicians provide more effective and timely care to their patients. Many systems have been implemented but often fail to unleash their full potential due to the problem of alert fatigue. As an attempt to reduce this fatigue we have developed a targeted alerting system ensuring only the concerned clinicians receives the alerts. The conception of the system went through several steps going from the identification of the requirement, the prototyping and implementation into several systems. The results present the different parameters taken into consideration and developed frontends. We finally discuss the important considerations of alerting system, such as the necessity of a governance. The system still needs a formal evaluation to validate that it responds to its promises before being deployed more largely.