Evaluation of human error in workers of an Iranian copper mine during the COVID-19 pandemic using the CREAM

Abstract

BACKGROUND: The outbreak of COVID-19 has adversely affected both global economy and public health around the world. These effects have also been observed in many workplaces, including mines. OBJECTIVE: This study aimed to examine the human error of copper miners during the pandemic. METHOD: This descriptive-analytical, cross-sectional study was performed on 192 workers of a copper mine in Iran. For this, occupation tasks were firstly analyzed using the Hierarchical Task Analysis (HTA), and then the human error in different subunits was assessed using the basic Cognitive Reliability and Error Analysis Method (CREAM). The prevalence of COVID-19 among miners was determined by assessing positive PCR test records. RESULTS: The probability of human error in the operational subunits including mining, crushing, processing, and support subunits was estimated to be 0.0056, 0.056, 0.0315, and 0.0177, respectively. All three operational units were found to be in the scrambling control mode. The support unit was determined to be in the tactical control mode. Approximately 50% of all workers had been infected with COVID-19, with the highest prevalence in support units. CONCLUSION: The results suggest that during the COVID-19 pandemic, copper miners are at higher risk of human error induced by poor working conditions. Therefore, it is recommended to employ some management strategies such as promotion of safety, health monitoring, and adopting supportive measures to control occupational stresses and therefore the probability of human error in the mine’s operational units.