Dependency beetween IT project success and the communication with project stakeholders - intuitionistic fuzzy sets approach

Abstract

The paper is based on a survey analyzing the success of IT projects in Poland as function of the cooperation with different stakeholders. The project’s participants expressed their subjective opinions on the effectiveness of the collective cooperation with various stakeholder groups. The impact of cooperation with different stakeholder groups: project team, management of the project implementation unit, suppliers and end users of the final product on the success of the project is examined. To this end, intuitionistic fuzzy sets, a correlation coefficient of intuitionistic fuzzy sets and an original method of intuitionistic fuzzy regression are applied. The conclusions point to the most important stakeholder groups for the complete success and for the avoidance of a complete failure of IT projects. Some possibilities of the extension of the proposed method are indicated, so that the decision maker can adopt it to his or her preferences in searching for project success or failure factors.