Cognitive task analysis-driven intelligent steering wheel interaction design

Abstract

With the increasing levels of intelligence and automation, the relationship between humans and vehicles has evolved from a utilitarian perspective to a partnership. Among the crucial factors for enhancing user experiences are the analysis of driving tasks, the construction of user needs models, and the design of intelligent interfaces. Based on this background, this paper proposes a cognitive task analysis model using intelligent steering wheel information interaction design as the vehicle. The model aims to extract key design elements to assist designers in making design decisions, thereby improving the human-machine cooperation performance of intelligent automobiles and enhancing user perceptual experiences. Firstly, within the context of human-machine cooperation systems, a cognitive task analysis method integrating the SRK model is proposed. By analyzing the behavioral decision characteristics between the vehicle and the user, a framework for the human-machine interface (HMI) logic of the steering wheel and a dynamic layout prototype are established. Secondly, the design of the steering wheel’s HMI interaction is based on an analysis of users’ affective needs and rational physiological characteristics. This paper integrates the analysis of users’ affective needs to identify design elements that align with a high level of user satisfaction. Lastly, the design methodology model is applied to a navigation scenario, resulting in the creation of a steering wheel HMI prototype within a human-machine cooperation system. The prototype is then subjected to a combined subjective and objective experimental analysis, thereby validating the superiority of the steering wheel HMI’s detection indicators over those of the central control HMI and establishing the design pattern for the steering wheel HMI.