1. Department of Information Technology Management, University at Albany, SUNY, USA. E-mail: hong@albany.edu
2. Department of Management Science and Information Systems, Rutgers University, USA. E-mail: jsvaidya@business.rutgers.edu
3. Department of Operations and Management Information Systems, Santa Clara University, USA. E-mail: hlu@scu.edu
4. Concordia Institute for Information Systems Engineering, Concordia University, Montreal, Canada. E-mail: l_wenmin@ciise.concordia.ca