Do HR practices facilitate innovative work behaviour? Empirical evidence from higher education institutes

Author:

Zreen Aneeqa1,Farrukh Muhammad23,Kanwal Nagina1

Affiliation:

1. Post-Graduate Centre, Limkokwing University of Creative Technology, Cyberjaya, Malaysia

2. School of Management and Economics, Beijing Institute of Technology, Beijing, China

3. Faculty of Management Sciences, ILMA University, Karachi, Pakistan

Abstract

BACKGROUND: Nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies,” Lawrence Bossily. OBJECTIVE: Drawing on the above quote, this study investigates the role of High-performance work practices (HPWP) in fostering innovative work behaviour (IWB) of service sector employees. METHODOLOGY: Data collected by structured questionnaires were analysed through the structural equation modelling technique. RESULTS: Findings showed that selection and training & development play a significant role in fostering innovative work behaviour. Moreover, self-efficacy proved to be a significant mediator in the mechanism of HPWP-IWB. CONCLUSION: The finding of the study underpins the reciprocity perspective of the social exchange theory (SET). Additionally, the study also endorses that human resources are not a thing companies do. It is the thing that runs businesses.

Publisher

IOS Press

Subject

General Business, Management and Accounting

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