Affiliation:
1. Centro ALGORITMI, University of Minho, Guimarães, Portugal
2. Cesar School, Recife, Brazil
Abstract
This study conducts a systematic literature review on several aspects regarding the success of initiatives of digital transformation in the public sector (DTPS), focusing on case studies, processes, and success factors of the DTPS projects. The research was carried out using several scientific databases and indexers (such as ACM Digital Library, IEEE Xplore, and ISI Web of Science). The literature review process enabled the identification of a total of 38 case studies, four processes, and 51 success factors, all of which are presented and discussed, contributing both to theory and practice, to minimizing risks and improving the success of DTPS projects. The review process also enabled the identification of new research avenues.
Subject
Public Administration,Sociology and Political Science,Communication,Information Systems
Reference83 articles.
1. Enterprise Architecture for E-Government;Agarwal;Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance,2017
2. An Investigate on the Critical Factors that can Affect the Implementation of E-government in Oman
3. Critical Factors for the Adoption of E-Government in Developing Countries: Validation of a Measurement Model;Almukhlifi;Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance,2019
4. Study of e-governance in India: a survey;Anand;International Journal of Electronic Security and Digital Forensics,2019
5. Institutional Arrangements in Digital Government Success: The Case of State Government Web Portals in Mexico;Avila-Maravilla;Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance,2018
Cited by
13 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献