The role of general and specific stressors in the health and well-being of call centre operators
Author:
Affiliation:
1. School of Psychology, Deakin University, Melbourne, VIC., Australia
2. School of Psychology, Charles Darwin University, Darwin, NT, Australia
Publisher
IOS Press
Subject
Public Health, Environmental and Occupational Health,Rehabilitation
Cited by 12 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. The work stress, occupational burnout, coping strategies and organizational support of elite sports coaches in Sichuan Province: the mediating role of organizational support;Frontiers in Psychology;2024-08-07
2. Génériques et/ou spécifiques ? Quels sont les facteurs de risque permettant d’expliquer la détresse psychologique des cadres de premier niveau ?;Santé psychologique au travail;2023-11-30
3. The impact of electronic monitoring on employees' job satisfaction, stress, performance, and counterproductive work behavior: A meta-analysis;Computers in Human Behavior Reports;2022-12
4. A meta-analytic test of multiplicative and additive models of job demands, resources, and stress.;Journal of Applied Psychology;2021-09
5. Is Stress in Contact Centers Inevitable?;International Journal of Environmental Research and Public Health;2021-03-15
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