Method to Support Decision Making Process Considering Risk Factors

Abstract

The current scenario of the national and international market is marked by increasingly fierce competition and to ensure the survival of organizations, requires companies to develop new products cannot fail regarding cost, quality and time during a project. For this, the decisions that are made during the engineering changes of a product need to be assertive, taking into account factors of risk and concurrent engineering. The present work aimed to develop a new method to support the decision-taking process among multiple alternatives based on the evaluation of risk factors in the context of an engineering change. For this development, the Design Science Research was used as a methodological framework. The demonstration and evaluation steps were performed in the engineering environment of an automotive partner company. The solution developed was very pertinent to assist the decision-taking process, being able to provide more information and facilitate the evaluation of risk factors in the initial phases of the project. Also, it has been pointed out that, often, new artifacts applications need to be accompanied by a change in the mindset of organizations so that they can be effectively implemented.