Counselor Bots as Mental Healthcare Assistants and Some Ethical Challenges

Author:

Norouzi Zahra1,Amirkhani Fatemeh2,Babaii Saeedeh3

Affiliation:

1. Clinical Psychology, University of Shahed, Tehran, Iran

2. Psychology, University of Allameh Tabataba’i, Tehran, Iran

3. International Center for Ethics in the Sciences and Humanities (IZEW), University of Tuebingen, Germany

Abstract

Social robots and chatbots are becoming increasingly significant for clinical applications in mental health services. As a means of mental health enhancement, robots can be used as counselors to help users make better decisions to improve their wellbeing. In this context, ethical aspects of both robots’ and chatbots’ application as mental healthcare improvement assistants are crucially important. In this paper, we discuss some ethical challenges associated with counselor bots and chatbots by considering the most important ethical principles of counseling and psychotherapy, such as autonomy, confidentiality, intimacy, responsibility, and reciprocity. We try to explore how these ethical values are at risk when using bots in mental healthcare practices and draw attention to the need of adjusting and re-setting boundaries and ethical rules in designing human/bot interaction.

Publisher

IOS Press

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3