Affiliation:
1. Department of Public Administration, University of Twente, Enschede, the Netherlands
2. Swiss Graduate School of Public Administration (IDHEAP), University of Lausanne, Lausanne, Switzerland
Abstract
As public organizations increasingly adopt agile practices, understanding their opportunities, challenges, and transformative potentials is important. This article introduces the special issue on ‘The Future of Agile in Public Service Organizations: Macro, Meso and Micro Perspectives’ and explores the evolving landscape of agile in public service, drawing from diverse scholarly perspectives. To that end, we discuss various definitions of agile in the context of government and outline the potential benefits and drawbacks of the concept. We then delve into the macro-level characteristics and impacts of agile on institutions and society, its meso-level implications regarding organizational structures, processes, and outcomes, and micro-level determinants and effects on managers, employees, and teams. Referring to theoretical streams building the basis for agile on these different analytical levels, we build a conceptual framework of multi-level agile government. We introduce the six research studies and a book review included in this special issue and position them within this framework to highlight their contributions to understanding agile at each of the three levels.