Using wireless technology to support individuals with intellectual and developmental disabilities in vocational settings: A focus group study

Abstract

BACKGROUND: The benefits of successful integrated employment for people with intellectual and developmental disabilities (IDD) are immense. However, barriers contributing to high rates of unemployment among people with IDD, such as lack of appropriate training for employers and inadequate supports, are still widespread. Ensuring access to technology in the workplace is one method to support employees with IDD and mitigate those barriers. Furthermore, assistive technology may provide a simple and cost-effective intervention in the vocational setting. OBJECTIVE: In this study, we conducted a series of focus groups with adults with IDD and their family members to explore the use of technology by individuals with IDD in vocational contexts. METHODS: We used a qualitative descriptive approach to frame the study design. Data were analyzed using a multi-cycle thematic coding process. RESULTS: Four major themes emerged from the analysis: participants’ wireless/wearable technology use, benefits and facilitators of technology use at work, barriers and challenges to technology use at work, and expectations for and outcomes associated with technology supports in the workplace. CONCLUSIONS: Findings have the potential to impact employer education and training on benefits of appropriate technology use for individuals with IDD at work, onboarding and training of individuals with IDD when using technology at work, and funding responsibility for technology in the workplace.