1. Kohn, L.T., Corrigan, J.M. and Donaldson, M.S. (1999) To Err Is Human. Building a Safer Health System. National Academy Press, Washington, DC.
2. Richardson, W.C., Berwick, D.M., Bisgard, J.C. and Coye, M.J. (2001) Crossing the Quality Chasm: A New Health System. National Academy Press, Washington, DC.
3. Five Years After To Err Is Human
4. The "To Err is Human" report and the patient safety literature
5. Drug-Related Problems in Hospitals