Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
Author:
Publisher
Scientific Research Publishing, Inc.
Subject
Materials Chemistry
Reference162 articles.
1. Quality management effectiveness in Malaysia: A conceptual model for electronics manufacturing services industry
2. Abdullah, N. L., Jamaludin, K. R., & Talib, H. H. A. (2013, April). Assessing Impact of Operational Complexity on Quality Management Practices in Malaysia’s Electrical and Electronics Manufacturing Industry. Paper Presentation, Universiti Teknologi Malaysia (UTM).
3. A decision theory perspective on complexity in performance measurement and management
4. A review of service quality and service delivery
5. Complex Systems—A New Paradigm for the Integrative Study of Management, Physical, and Technological Systems
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