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3. Contingency Plan: What It Is and How to Make It (2023). Edrawsoft. https://www.edrawsoft.com/contingency-plan.html
4. Department of Transportation Office of Inspector General (DOT OIG) (2015). Office of Inspector General Audit Report: FAA’s Contingency Plans and Security Protocols Were Insufficient at Chicago air Traffic Control Facilities.
5. Enhancing adaptive performance in emergency response: Empowerment practices and the moderating role of tempo balance