Process improvement methodology selection in manufacturing: A literature review perspective

Abstract

Problems in manufacturing have always been a hurdle for leadership, engineers, and professionals. They can lead to low productivity, poor quality, high costs, and ultimately loss of customers. Problems should be prevented by fair means and following well-established methodologies of continuous process improvement. The present paper addresses this topic, which in both academic and professional literature has been discussed from one single angle–that is, how to use a specific methodology in a certain situation. From that perspective, researchers from academia and consultancy promote the use of a particular method. One of the greatest challenges to researchers and practitioners in manufacturing is to select the right methodology for problem-solving and process improvement. The present paper attempts to address this issue from a literature review perspective. The approach followed is based on the fact that understanding the attributes of process improvement methodologies reported in the open literature and their linkages to the main phases of the continuous improvement process will provide insights on how the selection of the methodologies can be carried out in real manufacturing situations.