Evaluation on the utilization of nursing process and quality of patient care in Ha’il city, Saudi Arabia

Abstract

The nursing process is one of the most important tools used by a nurse as a guide, blueprint, and map of care that is provided to patients. This study aimed to determine the utilization of nurses in the nursing process in terms of knowledge, performance, and challenges they faced and experienced while using it. Specifically, it answered the questions a) what are the sociodemographic profile of the participants; b) what is the level of knowledge, performance, and challenges faced by nurses in using the nursing process; c) what is the level of satisfaction of the patients to the care provided by nurses as they utilize the nursing process; d) what is the degree of relationship between the nurses’ knowledge of the nursing process to their profile; and lastly E) what is the level of nurses’ knowledge, performance and level of challenges in the utilization of the nursing process. The use of the nursing process by the nurses showed that there is a highly statistically significant relation between their total knowledge and performance regarding the use and implementation of the nursing process in their provision of care to their patients. There was an effective use of the nursing process despite some challenges and difficulties experienced by the nurses while utilizing in providing care to their patients.