Abstract
Abstract
This article argues that supporting conceptual information design should be a priority as it could better equip
design practitioners for their jobs. Findings from a longitudinal evaluation of a tool – MapCI Cards – using multiple methods to
assess the impact of supporting conceptual design in professional practice are reported here. Internal and external factors
emerged as having an adverse influence on information designers’ responses to conceptual design. Increased conceptual design
awareness and more confident decisions resulted from working with a support tool. Structure, flexibility, and externalizations are
indicated as possible ways to effectively support conceptual information design. The article ends with recommendations for future
support tools.
Publisher
John Benjamins Publishing Company
Subject
Library and Information Sciences
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