Abstract
This paper describes a case history of the design of a government form. In particular, three kinds of problem are identified and discussed: contextual problems of relevance and interpretation; problems of reading sequence and conditional branching instructions; and a range of typographic problems. Typography is seen as a particularly important way of signalling the information structure of forms, and typographic techniques are discussed in some detail.
Publisher
John Benjamins Publishing Company
Subject
Library and Information Sciences
Cited by
10 articles.
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